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IT Senior Business Analyst Cargo


Baar, CH

Department:  Global IT

Job Summary

The IT Senior Business Analyst Cargo is the primary contact of the Global Operations Cargo team to gather and analyze business requirements as well as to translate them in development specifications. The IT Senior Business Analyst Cargo reports to the Global Head of IT Applications Cargo.


Job Responsibilities

  • Manage change requests portfolio, set priorities and monitor progress
  • Coordinate activities of IT Business Analysts
  • Collect, document and analyze demand from the global cargo operations team
  • Classify, validate demand against business objectives and design solution as per application architecture strategy
  • Translate business requirements to the development partners
  • Support development and testing of required functionality
  • Support the business with application usage when needed
  • Collect, document and analyze requirements including interfaces, rollout and application modelling
  • Support activities to cut over data and users into the system


Qualifications and Competencies

  • Bachelor degree or similar education
  • 8 years of experience in requirements engineering, business and process modeling
  • Knowledge in cargo management applications, Cargospot of preference
  • Experience in collaborating with external partners
  • Project Management experience
  • Strong knowledge of cargo business processes
  • Strong abstracting, analytical and integrative skills in a structured approach
  • Strong stakeholder orientation with excellent interpersonal skills
  • Ability to work in multicultural and international environment
  • Strong communications skills with ability to communicate at all levels of an organization
  • Fast comprehension, self-driven and team player
  • Positively and open minded
  • Very good organizational skills
  • Fluent command of English as the corporate language
  • Willingness to travel worldwide (about 30%)