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Head of Commercial Central & Eastern Europe

Permanent - Full-Time

Zürich, CH

Swissport International Ltd. provides ground services for more than 282 million passengers and handles 4.8 million tonnes of cargo a year on behalf of some 850 client-companies in the aviation sector. With a workforce of more than 66,000 personnel, Swissport is active at more than 300 stations in 50 countries across six continents, and generates consolidated operating revenue of CHF 3.1 billion. Visit us on

Are you ready for a new challenge in a dynamic environment in the aviation services industry? Are you motivated to work in a multicultural company in a position that allows you to put your ideas into practice? This will be an excellent opportunity for you:


Head of Commercial, Central & Eastern Europe



This position will be required to maximize sales & profitability by leading and delivering Swissport’s global and regional sales plan for the cluster by co-ordinating sales and commercial activity whilst ensuring full compliance with Swissport’s governance, policies and procedures. Provide full responsibility for all sales & commercial activities in the cluster in close cooperation with the country commercial teams to achieve revenue, sales, and profit targets in line with financial objectives for the cluster and the EMEA region commercial strategy.


Key responsibilities:


  • Lead the development of short, medium and long term sales strategies across the cluster
  • Contribute to the development of sales, customer retention, advertising and pricing for the cluster
  • Propose, develop and execute new sales plans to ensure the organisation’s sales volume and profitability objectives are met in line with EMEA strategic plans
  • Oversee the execution of business development objectives; new business bid preparation; proposals and agreements in accordance with policy and process
  • Develop sales plans and strategies to manage the day-to-day activities of the Commercial Team to implement the organisation’s overall sales strategy
  • Prepare sales forecasts and budgets; monitor sales volumes, revenues, and costs against forecasts to identify problem areas and adapt procedures or re-allocate commercial resources to improve the overall performance
  • Manage and lead tender processes and coordinate input and approval from finance, operations and HR where appropriate
  • Ensure that newly won bids are profitable by implementing control mechanisms/ (pro forma) and share the profitability development with the respective departments (finance and management)




  • Business Acumen: strategic and conceptual thinking and excellent interpersonal skills
  • Communication: build commitment and buy-in by communicating convincingly across all stakeholders
  • Building Partnerships: relationship building skills at all levels both internal and external.
  • Key Account Management experience in relevant industry
  • At least 5 years of leadership experience in an international matrix organization
  • Proven success in complex negotiations
  • In-depth industry knowledge
  • Excellent attention to detail


Looking for a new challenge?

Please upload your application including a motivation letter, CV and reference letters ONLINE.