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Head of Planning & Performance Central & Eastern Europe

Permanent - Full-Time

Zürich, CH

Swissport International Ltd. provides ground services for more than 282 million passengers and handles 4.8 million tonnes of cargo a year on behalf of some 850 client-companies in the aviation sector. With a workforce of more than 66,000 personnel, Swissport is active at more than 300 stations in 50 countries across six continents, and generates consolidated operating revenue of CHF 3.1 billion. Visit us on

Are you ready for a new challenge in a dynamic environment in the aviation services industry? Are you motivated to work in a multicultural company in a position that allows you to put your ideas into practice? This will be an excellent opportunity for you:

Head of Planning & Performance, Central & Eastern Europe


Main responsibilities and tasks:


  • Ensure effective, consistent and professional resource planning processes (long-/midterm planning, rostering, allocation, time and attendance) in line with Swissport’s global standards within CEE
  • Build and lead the Central Resource Planning and Performance team and resume functional leadership for the Planning and Performance resources at station/local level
  • Build, develop and train competencies in the region in these areas to strengthen resource planning processes
  • Plan, coordinate and execute activities to promote a KPI culture improve reporting, forecasting and performance management
  • Ensure that management (at all levels of the organization) has accurate, timely and consistent reports and forecasts of the key planning and performance indicators
  • Plan, organize and execute reviews of these processes and pursue innovation initiatives in line with Regional (EMEA) and Global Operations
  • Lead and actively initiate or support productivity initiatives within Central & Eastern Europe cluster without compromising on safety and quality standards
  • Support business development / start-up / integration activities within Central & Eastern Europe cluster
  • Participate in and support global and EMEA initiatives and projects




  • At least bachelor degree in Business Administration or equivalent
  • At least 5 years leadership experience in an international and matrix organization
  • Profound experience with resource planning, rostering, allocation and time and attendance processes
  • Experience with performance management systems and principles
  • Strong analytical, implementation and problem-solving skills
  • Excellent communication skills with the ability to convince a range of audiences
  • Excellent interpersonal skills combined with drive for self-improvement
  • Command of English as the corporate language; other languages spoken in the region are an advantage


Looking for a new challenge?

Please upload your application including a motivation letter, CV and reference letters ONLINE.